About Us

Since 1997 we have been helping our North American clients implement high-quality ITIL-based BMC Remedy ITSM solutions within scope, on-schedule and on-budget.

We have worked successfully within a variety of corporate cultures while thriving in pressure filled, priority shifting, and deadline driven engagements.  We treat everyone with respect and use language that is understandable to our clients.  We work hard to ensure we talk with rather than talk to our clients.

We have extensive BMC Remedy ITSM implementation and customization experience including architecting solutions, analyzing requirements, developing solutions, ITIL process consulting, managing projects, and delivering user training.  We are regular contributors of ideas and solutions to the challenges facing our clients.

Is your implementation stalled or behind schedule?  Not sure how you will hit the next milestone?  We can help you overcome these challenges.

For more information and to get your questions answered, please tell us what is on your mind using our contact us form.

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